Hotels Face Growing Backlash Against Resort Fees

Hotels Face Growing Backlash Against Resort Fees

Hotels that levy resort fees—daily charges for using the hotel’s facilities—

are under growing pressure to disclose them more clearly or include them in their advertised room price.

Karl A. Racine, the attorney general for Washington, D.C., announced Tuesday that

his office had filed suit against hotel giant Marriott International, accusing it of “price deception” in the way it lists resort fees.

The suit follows an investigation into hotel pricing practices by attorneys general in all 50 states as well as the District of Columbia.

Meanwhile, two big online booking sites,

Booking.com

Expedia,

are changing their practices to force hotels to be more upfront about resort fees.

Consumer Reports

https://www.consumerreports.org/fees-billing/hotels-face-growing-backlash-against-resort-fees/

AG Racine Sues Marriott for Charging Deceptive Resort Fees and Misleading Tens of Thousands of District Consumers

https://oag.dc.gov/release/ag-racine-sues-marriott-charging-deceptive-resort